Setting
up email accounts
Checking your E-mails
via POP3
Outgoing E-Mails
Web Based Email
Setting Up Email Aliases
Setting
up email accounts
To setup new
or change existing email accounts, you will need to
access your
web hosting control panel. To
login, open your web browser and type in:
http://www.<yourdomain.com>/admin/
Then,
simply enter your account username and password. Once
logged-in click on the "Email Accounts"
button on the left frame and follow the instructions
below:
To
add a user, fill in the new user's email name and
password then click "Save Changes".
Each user added here will have its own pop3 email
and webmail account.
Email address will be in the form of "emailuser@yourcompany.com"
To change a user's
password, simply type in the new password and click
"Save Changes".
To change a user's
email address, you will need to delete the email user
and re-add it again.
To delete an
email user, check the checkbox beside the email address
to be deleted and click "Delete Selected Users"
Checking
your E-mails
via POP3
From within your
email program (i.e. Outlook, Netscape, Eudora) all
you need to do is change your incoming and outgoing
mail servers to "mail.yourdomain.com".
This procedure will vary according to which email
program you use, but these settings are most commonly
found in your email's Preferences or Options.
For detailed instructions, please follow the links
below:
• Eudora
• Netscape Messenger
• Microsoft Outlook
• Microsoft Outlook Express
I
have setup my Email program to retrieve emails from
your server but it does not accept my POP3 username
and password... what's wrong?
Your POP3 login
name will be in the form of "user%mydomain.com". The
login is the same as your email address with the "@"
substituted with a "%" character. Your password is
the password that you have set in the control
panel (also the same password for the webmail).
The pop3 server should be "mail.mydomain.com".
Substitute mydomain.com with your domain name.
I
setup my email but I'm not getting any messages when
I check it... what's wrong?
Make sure your
domain has been fully transferred or the registration
is completed. Your email accounts will not
work on our servers at all if your domain hasn't been
transferred or the initial registration hasn't been
completed. The best way to check is to simply go to
your browser and type in yourdomain.com.
If you
are having a problem we didn't answer here, please
tell our support staff
and they will help you as soon as possible
Note:
If you have too many difficulties using POP3 to retrieve
your emails, you may consider to check and reply your
emails using our Web-based Email
.
Outgoing
E-Mails
We highly recommend
using the outgoing or SMTP server of your Internet
Service Provider (ISP). The reason is because you
should experience faster performance from your own
ISP. In some cases, you will not be able to use your
ISPs SMTP server for sending out emails.
If
you are using our SMTP servers please be sure to set
your outgoing mail server to yourdomain.com from within
your email program. Also, please
be aware that in order to send email though our servers
you must have successfully checked your emails from
our servers within the past 60 minutes. Once you have
checked your mail, you will be able to send mail for
the next 60 minutes. We have our server setup
this way so that spammers cannot access our smtp servers
so easily. Otherwise spammers could relay their bulk
mail through your account and send out millions of
emails. Not only is spamming illegal in some states,
but it also degrades the server performance.
Web
Based Email (Webmail)
If you are on
the road or away from home and would like to check
your email account(s), you can do so by simply logging
into our webmail.
This web-based email will enable you to both check
and send emails from wherever you are. All that's
required is an Internet Connection and a web browser.
To access the webmail, open your web browser and type
in:
http://www.<yourdomain.com>/webmail/
Then,
simply enter your full email address and password.
About
Email Aliases:
The Email Alias feature allows you to create
an arbitrary e-mail addresses without creating a user
account on the Server. An email message addressed
to the alias is forwarded to an existing email address.
For example, an email alias lets you setup a temporary
or permanent alias email address such as sales@mycompany.com
and automatically route messages to a specific email
user's mailbox.
A
site user can have several email aliases that point
to a email address or a local POP3 user. For example,
John Smith (username <john1>) can have john@abc.com,
JS@abc.com, john.smith@abc.com, johnny@abc.com and
corvette@abc.com which all point to his username of
<john1> at abc.com. You can also set up
aliases such as webmaster@abc.com, info@abc.com, sales@abc.com,
comments@abc.com or support@abc.com that points to
a specific email user or email address.
Unlimited
Email Aliases:
It is possible to setup the mail for your domain so
that any email sent to *@yourdomain.com will be forwarded
to one specific POP3 account or an outside email account.
To add unlimited email aliases to your domain, simply
create an Email user or alias with the name "default"
(without the quotes).
To
add or modify Email Aliases:
To setup new or change existing email aliases, you
will need to access your
web hosting control panel. To
login, open your web browser and type in:
http://www.<yourdomain.com>/admin/
Then,
simply enter your account username and password. Once
logged-in click on the "Email Aliases" button
on the left frame and follow the instructions below:
To add an email
alias, fill in the new email alias name and select
the local user you wish to forward emails to from
the select list in the "Alias to User" column.
If you wish to forward emails received at this address
to another email address, simply fill in the email
addresses in the "Forward to E-mail" column.
Multiple email address must be seperated by a space.
To change an email alias address, you will need to
delete the email alias and re-add it again.
To delete an
email alias, check the checkbox beside the email address
to be deleted and click "Delete Selected Aliases".
Note: You may not use both functions
"Alias to User" and "Forward to E-mail"
at the same time for a particular email address.
