Billing
question? Send us an email at billing@seanic.net
Seanic.Net bills it's clients annually.
When
you first sign up, you can pay by credit card. One month
prior to the beginning of your next billing cycle, we
will notify you by email to see if you would like to
renew your account(s) with us.
Payment
Options:
Seanic.Net
offers you the following ways to make payments for your
account(s):
- Credit
Card Payment: This is our preferred method of
payment. If your credit card has expired or if you
would like to update your card information with us,
please contact us.
Please note that the charge will appear in your credit
card statement as "WP - I Venture Circulation", "I
Venture Circulation", "Paysystem.com" or "Revecom.com".
Seanic.Net
will send you an email one month prior to your hosting
account renewal. Should you decide to stay with us for
your hosting, or if you would like to cancel, please
reply to our email and let us know.
Account Deactivations
There are only 3 reasons why we will deactivate an account
(if ever):
1) Non-payment, 2) Spamming violations, and 3) Non-compliance
of our policies.
We must ask all of our clients to understand that just
as you must take measures to protect their business,
so must we. We provide hosting services for many individuals
and businesses, therefore it is necessary for us to
establish Terms Of Service that
will protect both our company as well as those residing
on our servers.
Here is our procedure for account disabling/deletion:
Non-Payment:
As noted above, we will contact you by email one month
prior to your next billing cycle. If, for some reason,
your payment is not received by the date specified in
the renewal notice, we will suspend your site. This
means that a generic page will appear in place of your
site that reads "You do not
have permission to access the requested file on this
server." Your site will remain in this state for
two weeks. If we still have not received payment within
that two week period, we will delete your account from
our servers including all its files.
If your account has been deactivated due to non-payment,
please contact our billing department at billing@seanic.net.
Spamming Violations: Please see our Terms
Of Service (TOS) for more about our views on SPAM.
However, if your site has been reported as sending spam
through our servers, we will promptly investigate the
matter and, if necessary, suspend or delete your account.
There will be no refunds issued whatsoever.
Non-Compliance
With Policy: If your account does not follow our
Terms Of Service (TOS) we will
investigate the matter and, if necessary, either suspend
or delete your account depending on the issue. However,
we ask that if you are doing anything with your account
that you feel may come close to breaking our Terms Of
Service, please notify us
so that we may help you.
