Frequently
Ask Questions (FAQ)
Payment Questions
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Can I pay through Money Order or Check ?
Currently we only accept
credit card payments and we do not accept any other forms of payment at this time.
It is more convenient to pay by credit card online and accounts are activated
immediately. We also use secure SSL encryption for all payment transactions for
your added security.
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What credit
cards do you accept ?
We accept Visa, Mastercard, Eurocard, Visa Debit,
Switch, Solo, Delta and JCB.
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My credit card
was declined or rejected during the registration process,
what should I do?
First try to submit your credit card again. Be sure
to check and make sure your billing
address, name and numbers match exactly. If it continues
to fail try another credit card or
contact your bank to make sure your card is authorized
to make online transactions. If you
continue to have problems, send an e-mail to Orders@Seanic.net and we will then
provide you with the URL to an alternate payment system.
You should be able to payment
your payment there.
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Do you accept
monthly or half yearly payments ?
Due to the high credit card processing cost involved, it is not feasible for us
to accept monthly or half yearly payments. Even if we do accept monthly or half
yearly payments, we would not be able to provide you with the Free
domain name as the domain name cost much more than the monthly fees.
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Can I upgrade my Hosting Package to a bigger hosting
plan ?
You may upgrade your account anytime. To upgrade your hosting package or add additional
features to it, e-mail us at orders@Seanic.net
. We will then supply you with a URL for you to make additional payment and confirm
your upgrade. You will only need to pay for the additional service or the difference
between the two plans (if upgrading to a higher plan). There is No "Upgrade
fee" or "Setup fee" for account upgrades.
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What is the
cost for more web space ?
With extra storage, there is no limit to
what you can create.
In addition to increased web space, you are eligible to purchase extra space in
the following amounts:
Additional 10 MB for USD 15 per year
Additional 100 MB for USD 50 per year
Please e-mail to our Orders department
at orders@seanic.net to purchase
more web space for your account.
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What is the
cost for more e-mail accounts ?
It will cost you USD 9 per year for every additional 3 emails accounts.
Please e-mail to our Orders department at orders@seanic.net
to purchase more e-mail accounts for your account.
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Can I add more bandwidth to my account ?
Yes. It will cost you in the following amount:
USD 60 per year for an additional 1000
MB per month
If you exceed the monthly bandwidth, you
will need to pay an additional USD 60 per year to increase your monthly bandwidth
quota by 1 (One) GB. Bandwidths are calculated monthly, unused bandwidth from
previous or future months cannot be used to cover bandwidth exceeds in a particular
month.
Please e-mail to our Orders department at orders@seanic.net
to purchase more bandwidth for your account.
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What is the cost for MySQL database ?
It is FREE if you purchase our Gold Linux Hosting Package.
However, if you wish to have Access to MySQL database for the rest of the hosting
plans, it will cost USD 25 per year.
Please e-mail to our Orders department at orders@seanic.net
to add MySQL access to your account.
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