Frequently
Ask Questions (FAQ)
Misc. Information
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What is domain parking ?
Parking a domain name to your account's primary domain name will not only
link both websites together but they will also share the same web space and website
content. Note that you can only own e-mail accounts under the primary domain name,
you will not be able to receive e-mails at the parked domain name.
When we park a domain to your primary domain, it means the following:
Typing http://www.parkdomain.com in a web browser will bring you to http://www.primarydomain.com
(your primary website).
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Do you offer sub-domains ?
Currently we do not offer sub-domain service to our customers. Each account
is dedicated to One domain and each account will be given a control panel access
so that the customers can maintain their account by themselves. If you need to
create DNS pointers for your sub-domains contact
us and we will set it for you.
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How is
e-mail administration handled ?
After you have sign-up with us, you can go to your account control panel to
setup the e-mail accounts. Instructions on how-to use the control panel can be
found at http://www.seanic.net/support/
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Does e-mail volume
count against site traffic volume ?
No. The e-mail traffic volume and the site traffic volume are counted separately.
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What is the
difference between an e-mail alias and an e-mail account?
An e-mail account is your main mailbox, which stores your e-mail An e-mail alias
(also known as an "e-mail forwarding") is simply a pointer to send other
e-mail addresses to the same mailbox. E-mail aliases can point either to a Seanic.net-maintained
e-mail account, or to any other e-mail account (e.g. your ISP e-mail account).
A typical e-mail alias might refer to departments in your company like "support@yourname.com"
or "info@yourname.com," whereas a typical e-mail address is likely to
relate to your own identity like "jdoe@yourname.com".
More details about e-mail alias and e-mail accounts, can be found at our support
page or if you need further help, please contact
us.
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Do you offer any search engine submission service ?
We can submit your website to about 1000 search engines and website listings for
a $25 one-time fee. The following are some important notes about our search engine
submission service:
1) Even though we submit your site to 1000 search engine and listings, your site
may only be listed in about 50% to 95% of these sites. This is because the search
engine or listing may not list your website because of differences in content.
For example, a search engine for automobile related website may not list a website
not related to automobiles.
2) Some search engines, especially larger ones may take up to 6 weeks to list
your website.
3) There are no guarantees that your website will be listed on a specific search
engine even if specifically requested in advance. We do not own or have control
over these search engines or listings, it is up to the maintainers of the search
engines or listings to include you on its site.
4) We cannot guarantees the positioning of your website on any search engine or
listings. This is usually determined by the order the website was listed and is
beyond our control. To sign-up for the search engine submission service, please
follow the link below to make your payment, once the payment is made, we will
contact you with instructions to proceed with the submission.
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Can I use my private FTP account as an anonymous FTP service ?
No. The private FTP account which you receive is intended for uploading and managing
your web site. If you would like to store files for public download, we suggest
that you set it up via http instead.
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